Frequently Asked Questions

All of our pieces are made in the United States in our home studio. The heart of our craft lies not just in the materials we use, but in the hands that create each piece—our family, referred to as The Family Bead and Brush Family. It’s more than just a business; it’s a celebration of our bonds and heritage. Each item is indeed a family endeavor, reflecting the love and unity that fuels our passion for handmade artistry.

Do you take custom orders?

Each Morse code bracelet comes with a tag to help you (or your gift recipient) decode the hidden message. We carefully arrange two distinct bead types to represent the dots and dashes of Morse code. Gold or silver-toned beads are thoughtfully placed between letters and words, making the message easier to decipher and adding a touch of elegance to the design. Whether it’s a word of encouragement, a team rally cry, or a quiet prayer, each special message is woven bead by bead—waiting to be discovered.

Yes, we love creating custom pieces! Whether it’s a personalized Morse code message, a specific color palette, or a custom seashell design, we’ll work with you to create something special. Please use the "Contact Us" form to reach about your request.

How long does it take for orders to ship?

Please allow 3–5 business days for creation before your order ships. During peak seasons (like holidays and special events), processing times may be slightly longer due to increased order volume. If you need something by a specific date, feel free to reach out on the "Contact Us" page and we will do our best to accommodate!

Because each item at The Family Bead and Brush is handcrafted with care—often personalized or made to order—we’re unable to accept returns or exchanges. We believe in the uniqueness and soul of handmade, and we take great pride in ensuring quality before each piece heads out the door. We encourage our customers to carefully review their selections before finalizing their orders. In the unlikely event that you receive a damaged item, please contact us within 48 hours of receiving your order. Thank you for your understanding and support.

What is your return policy for handmade items?

How do I decipher the Morse code bracelet?

Where are your items made?

Is there an extra charge for shipping?

No. We offer free standard shipping with every purchase. Standard shipping typically takes 4 to 7 business days and is available throughout the continental United States.